Legal
Open Labs, Inc. respects your privacy. We strive to keep your personal information confidential. As part of this effort we have created this Privacy Policy to let you know why we collect personal information, what kinds of information we collect when you visit our site, why we collect it and how it is used. By using our Web site, you consent to the data practices described in this Privacy Policy. This Privacy Policy applies only to this domestic Web site. This policy does not pertain to information otherwise obtained. Please take a moment to read this Privacy Policy to learn how we handle your personal information.
Why we collect personal information
Open Labs only uses your personal information in efforts to give you better customer service. For example, we may use your personal information to provide you with more convenient access to our products and services, and related third party products and services. Open Labs may enhance or merge information collected from Web site traffic with data from other sources.
What personal information
"Personal information" means any information that may be used to identify an individual, including, but not limited to, name, physical and e-mail address, phone number, or other contact information at home or work. In some areas of the Web site Open Labs may collect other information to enhance your site visit to assist you with technical support issues or to follow up with you after your visit. Typically, it is at your option to participate in providing such information. We also automatically receive and record information on our server logs from your browser, including your IP address, cookie information, and the pages you request. Generally your browser software should enable you to choose to restrict the information provided; however, this may limit your ability to take advantage of some of our service and support features.
This policy only concerns private information requested by Open Labs Web site. Your are solely responsible for maintaining the secrecy of your passwords or any account information. You should use caution whenever you are online.
How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, or call us to make a purchase or request service. In addition, when you register a new Open Labs product, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database.
When we disclose personal information
Open Labs works with other companies that help us provide Open Labs products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Open Labs' policies.
At times, we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
If you do not want to receive promotional information from Open Labs, send an e-mail to unsubscribe.
How we protect your personal information
Open Labs safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Access to your personal information
If you would like to review other personal information that Open Labs may have about you, send us an e-mail.
Collecting other Personal Information
In some of our e-mail to you, we use a "click-through URL." When you click one of these URLs, you pass through our Web server before arriving at the Web site that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Open Labs' commitment to children's privacy
Open Labs does not knowingly solicit personal information from children or send them requests for personal information. This site is not intended for or directed to persons under the age of 13. Continued use of the Web site represents to Open Labs that the user is at least 14-years-old.
Third-Party Sites
Open Labs' Web site contains links to other sites. Open Labs does not share your personal information with those Web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
International Transfers
Personal information collected on the Open Labs Site may be stored and processed in the United States or any other country in which Open Labs does business.
The Open Labs Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes. It is your responsibility to review this page periodically for any updates. Your continued use of the Web site constitutes your agreement to the Privacy Policy and any updates to the policy.
For questions or comments regarding this Privacy Policy, please send us an email.
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