Support
Contact Open Labs Tech Support Monday-Friday 10am-8pm CST
(Assistance outside these hours is available by email request)
(512) 444-6222
1-877-978-0888
Product Registration
Please take a moment to Register your product with us. You must register your product to receive tech support.
About Our Support
Telephone, email and remote session support is available to the original Owner/Buyer of new products the life of the product.
Support is included for all hardware/software shipped with our products.
Support is not provided for modifications to hardware/software by the user and in some cases may void the warranty.
Additional telephone tech support can be purchased at $49.99 per incident (without Internet connections - $79.99) by calling 512-444-6222 or an annual Open Labs Technical Support Plan is available. Please speak with a salesperson regarding such plans.
Visit our Warranty page for more information on our Warranty.
Visit our Policy page for more information on our terms and conditions.
Online User Forums
You can find additional help in our User Forums.
Additional Support
Should you have an issue or question about installed third-party software or hardware, please consult customer-support for that company, or check online forums specific to that product. For your convinence we have linked some of the more frequently requested company websites below:
www.cakewalk.com
www.digidesign.com
www.lividinstruments.com
www.motu.com
www.native-instruments.com
www.presonus.com
www.propellerheads.se
www.steinberg.net
www.sonycreativesoftware.com